CBS Engagement Support – Analyst

Company: Deloitte Support Services India Private Limited

Role Overview

If you're a quick learner who enjoys customer interactions and delivering top-tier support, this role could be a great fit. You'll respond to practitioner inquiries, offer guidance on engagement setup processes, and support advisory teams across the country with WBS creation.

Work You’ll Do

  • Process assigned WBS creation requests and validate all required criteria
  • Coordinate with Finance and other teams for necessary approvals
  • Update daily status reports accurately
  • Handle data entry under pressure while managing workload priorities
  • Engage with various teams across all levels of the organization

Requirements

  • Graduate in any discipline (BA/B.Com/BSc)
  • 6 months to 2 years of experience in backend operations or international client support
  • Ability to thrive in a fast-paced environment and meet quality and timeline expectations

Work Location & Shift

  • Location: Hyderabad office
  • Model: Hybrid (minimum two days per week from office)
  • Shift: 2 PM to 11 PM, Monday to Friday

Required Professional Skills

  • Excellent written and verbal communication skills
  • Strong attention to detail and time management
  • Effective listening and comprehension abilities
  • Good problem-solving, analytical, and negotiation skills
  • Team coordination—both virtually and in person

Required Technical Skills

  • Quick adaptability to tools like CRM, SAP, Salesforce, Jupiter, or Paradigm
  • Proficiency in Microsoft Office (Word, Excel, Outlook)

Apply here : 

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