Client Data Analyst
Job ID: 210616385
Job Category: Client Data
Business Unit: Commercial & Investment Bank
Location: Bengaluru, Karnataka, India
Posting Date: 17/04/2025, 11:06 AM
Apply Before: 08/05/2025, 09:30 AM
Schedule: Full Time
Shift: Variable
Job Description
Take a lead role in acquiring, managing, and retaining meaningful relationships that deliver an outstanding experience to our customers.
Job Summary
As a Client Data Analyst within our Securities Services sector, you will manage e-Banking access for our client-facing products. You'll collaborate with internal and external stakeholders, including clients, Client Service/Solutions, Middle Office, and Help Desk teams. This role requires understanding complex client needs, handling inquiries, and controlling access to services. It's a great opportunity to engage with clients, contribute to ongoing improvements, and deliver best-in-class solutions.
Job Responsibilities
- Ensure timeliness and accuracy by handling client instructions and queries as per SOPs and SLAs.
- Validate client instructions and administer user access to electronic banking products via provisioning applications.
- Maintain a risk-free and controlled environment while processing requests.