Company: Genpact
Position: Management Trainee – I2C (Collections)
Job ID: HIG023207
Location: Gurugram, India
Employment Type: Full-time
Education: Any Graduate
About the Role
Genpact is looking for a highly motivated individual to join as a Management Trainee in the I2C (Invoice to Cash) domain. This role focuses on Collections and dispute resolution using SAP ERP, supporting global enterprises to drive transformation powered by AI, data, and innovation.
Key Responsibilities
- Manage collections on past due invoices and invalid deductions
- Handle customer queries via phone or email
- Research and analyze disputes in ERP
- Coordinate with internal departments for documentation support
- Report daily on collections and overdue accounts
- Implement collection strategies to reduce past dues
- Recommend automation and process improvements
- Deliver excellent customer service and timely resolutions
Qualifications
- Minimum: Any graduate
- Skills: Strong communication (verbal & written), high energy, teamwork
- Preferred: Good customer handling skills, SAP ERP (Collections)
Why Join Genpact?
- Be at the forefront of AI and digital transformation
- Make a real impact solving global business challenges
- Accelerate your career with hands-on learning and mentorship
- Collaborate with 140,000+ professionals globally
- Thrive in a values-driven, inclusive work culture
About Genpact
Genpact (NYSE: G) is a global professional services and technology company helping enterprises transform with AI, automation, and data solutions. Genpact fosters a culture of curiosity, courage, and innovation with integrity at its core.
Important Notes
- Genpact is an equal opportunity employer
- No application fees or charges involved
- Report scams involving payments for job offers