Company Name: JPMorgan Chase & Co.
Role: Analyst – Quality Assurance and Controls Oversight
Location: Hyderabad, Telangana, India
Job Type: Full Time
Business Unit: Consumer & Community Banking
About the Job:
- Work in the Controls & Oversight team to ensure strong quality and compliance standards.
- Understand Access Management process flows, SOPs, and control frameworks.
- Perform quality reviews and control assessments.
- Support leadership with insights, reporting, and process improvements.
Job Description:
- Evaluate and monitor controls to identify risks and gaps.
- Conduct quality reviews to ensure compliance with defined processes.
- Recommend improvements for operational and quality enhancement.
- Present quality review results and control findings in business reviews.
- Handle dispute management discussions with stakeholders.
- Maintain SOPs, job aids, and process documentation.
- Assist in building and maintaining process maps and records.
- Complete assigned tasks within defined timelines.
- Collaborate with internal teams to improve quality standards.
- Stay updated with industry best practices and regulatory expectations.
- Promote continuous improvement in productivity and quality.
Skills Required:
- Excellent communication and interpersonal skills.
- Strong attention to detail and time management ability.
- Analytical thinking with ability to identify trends and patterns.
- Self-motivated and proactive working style.
- Ability to work with business leaders and stakeholders.
- Knowledge of quality assurance, controls testing, and issue management.
- Understanding of Identity and Access Management concepts is a plus.
- Good working knowledge of MS Excel, PowerPoint, Word, and Access.
- Project management and documentation skills.
Eligibility:
- Bachelor’s degree or higher as mentioned in the official job description.
How to Apply:
- Open the JPMorgan Chase job link below.
- Review the complete job description carefully.
- Fill in the online application form.
- Upload your updated resume.
- Submit the application and wait for further communication.
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