Company Name: Capgemini
Role: CSG IT Enablers – Contact Support Group
Location: Noida, India
Job Type: Full Time
CTC: ₹3.25 LPA (₹3 LPA + ₹25,000 one-time incentive)
Application Deadline: 10 January 2026, 11:59 PM
About the Job:
- Provide customer support through voice, chat, and digital channels.
- Handle IT incidents and service requests.
- Troubleshoot technical issues and ensure first-contact resolution.
- Work in 24×7 rotational shifts supporting global clients.
Job Description:
- Manage tickets, prioritize issues, and track resolutions.
- Provide technical troubleshooting and customer assistance.
- Use tools, AI bots, and knowledge bases for issue resolution.
- Support customers across telecom, healthcare, finance, and technology domains.
- Ensure professional communication from greeting to closure.
Eligibility & Skills:
- 2025 graduates or 3-year diploma holders.
- Good communication and English speaking skills.
- Basic computing knowledge.
- Willingness to work in 24/7 shifts and relocate if required.
- Active DigiLocker account and Aadhaar-linked mobile number required.
How to Apply:
- Open the registration link below.
- Complete the application form carefully.
- Upload required documents.
- Submit before the deadline.
Apply Here: Click here
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