Company Name: Accenture
Role: Technology Support Engineer
Location: Mumbai, Maharashtra, India
Experience: Fresher / Early Career (0–2 years)
About the Job:
- Resolve technical incidents and service requests.
- Ensure stability and availability of business systems.
- Work with internal teams and vendors to troubleshoot issues.
- Support change management and operational processes.
Job Description:
- Handle incident and problem management activities.
- Document solutions and update knowledge base articles.
- Assist with root cause analysis and service improvements.
- Follow standard operating procedures and ITIL practices.
Skills Required:
- Basic knowledge of Windows desktop and IT support concepts.
- Understanding of ticketing and incident management tools.
- Good troubleshooting and analytical skills.
- Strong communication and teamwork abilities.
How to Apply:
- Open the application link below.
- Review the job details carefully.
- Prepare your updated resume.
- Submit your application online.
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