Company Details
| Company | RXO |
| Role | Associate Engineer (Software Engineering) |
| Location | Mumbai, India |
| Job Type | Full Time |
RXO is a leading provider of transportation and logistics solutions, leveraging advanced technology to optimize supply chain operations globally.
About the Role:
As an Associate Engineer, you will provide IT support, troubleshoot technical issues, and assist customers with application and system-related problems.
- Provide IT support through various communication channels.
- Troubleshoot and resolve technical issues.
- Assist users with step-by-step solutions.
- Collaborate with teams for issue resolution.
Key Responsibilities:
- Provide support via chat, email, calls, and applications.
- Troubleshoot and diagnose IT issues.
- Guide customers to resolve technical problems.
- Escalate critical issues when required.
- Follow up on customer queries and feedback.
- Coordinate with development teams for issue resolution.
- Drive resolution of major incidents.
Skills Required:
- Basic understanding of IT systems and applications.
- Problem-solving and analytical skills.
- Good communication skills.
- Ability to troubleshoot technical issues.
- Customer support mindset.
Preferred Skills:
- Knowledge of application support or IT helpdesk.
- Understanding of software systems.
- Ability to work in a team environment.
Eligibility Criteria:
- Graduate in relevant field.
- Interest in IT support and software engineering.
Job Details:
- Type: Full Time
- Location: Mumbai
- Experience: Freshers / Entry Level
What You’ll Gain:
- Hands-on experience in IT support and systems.
- Exposure to real-world technical issues.
- Learning and development opportunities.
- Career growth in technology domain.
Why Join RXO:
- Work with a global logistics technology company.
- Collaborative and inclusive work culture.
- Opportunity to grow in a tech-driven environment.
- Exposure to large-scale systems.
How to Apply:
- Click the Click here button below.
- Fill out the application form.
- Submit your details and resume.
Apply Link: Click here
Join WhatsApp Group: Click here
About Company:
RXO is a technology-driven logistics company specializing in transportation solutions, helping businesses optimize supply chains with innovative digital platforms.